The Northern Lighthouse, Inc
I am writing to recommend Reboot IT for all your information technology needs. This company has provided all the tech support to The Northern Lighthouse for the past three years. We have five locations from Caribou to Waterville, all of which have received excellent and reliable service from Reboot IT. These services are multi-faceted. They provide us with a secure server which is essential in protecting the confidentiality of our consumers. We have relied on them for all our computer needs, including set-up, maintenance and support. They are highly knowledgeable, efficient and prompt in their response to our many and varying inquiries and technical issues that arise on a daily basis from all of our five locations. This past year they installed a new phone system which has drastically improved our communication between all five locations and our consumers. This upgrade was accomplished efficiently and was virtually seamless and their tech support is equally so.
I highly recommend them for all your IT needs!
Tiffany Faulkner, CEO
Highway Tire, Inc
Highway Tire has worked with both Mr. MacFarline and Mr. Butts in the past. They offer remarkable service, their combined knowledge is well known in our area, and they are available by email or messaging seven days a week. As previously stated we have past history with both Dans and we were honestly crushed when they left their previous employer as they serviced us. To be totally blunt we were not very long becoming an I.T. nightmare without them. We finally reached out to Reboot I.T. for help. We now have a very smooth running computer system that all 5 users can operate and a phone system that can keep up with our hundreds of calls per day. Best of all we are treated with utmost respect and are shown a remarkable amount of intelligent kindness. There is no more stressing when we are “down” as Reboot remotes in and repairs us from their office or cell rphone. It’s pretty amazing on a Sunday to get an email that our system is down and being worked on when we are not even open for business. In short, if you want you business world way more efficient and up to date, Reboot I.T. is who you want working for you! They take all the worrying and eliminate it. Thank you Reboot I.T. for you impeccable service.
Tammy L Albert, Co-Owner
Northern Prosthetics & Orthotics
Our new phone system is amazing. We can and are connected to our patients via this system at all times. This tool allows us to provide quicker responses and pushes our business to the cutting edge. We have the ability to forward phone calls and voicemails where they need to go with the easy to use software. Our best investment this year. The staff at Reboot IT is always available and eager to answer questions and help with hardware problems. We are very thankful to have the latest in technology here in “The County.”
Dan White, BOCPO, COO